Retail & wholesale. One straightforward source. · Shipping across all 50 states
WHOLESALE
BAC WATER
Order support
A clear place to get help. The complete return and refund policy is awaiting owner approval.
For a missing, damaged, or otherwise incorrect order, contact us with your order number and a description of the issue. The team will need those details to review your request.
Contact order supportPending confirmation: which products are eligible for return; whether opened or unsealed products can be returned; acceptable product condition; and the deadline for requesting a return.
Pending confirmation: the refund review process, refund timing and method, shipping charge treatment, who pays return postage, and whether any fees apply.
Return authorization requirements and the correct return address also need to be approved.
Pending confirmation: cancellation and order-change deadlines; treatment of orders already being processed; and any separate terms for wholesale or custom-branded orders.
Contact the team to discuss a specific order.